Shipping Policy

VESF Club

At VESF Club, we work with international suppliers and fulfillment partners to deliver our watches to customers worldwide.

Processing Time

All orders are processed within 1–10 business days (excluding weekends and public holidays).

During this period, your order may undergo payment confirmation, product verification, quality control, preparation, and packaging before shipment.

During periods of high demand, promotional campaigns, product launches, or holidays, order processing may require additional time. If this occurs, we will notify you whenever possible.

Shipping

Standard Shipping (Fully Tracked)

• Estimated delivery time: 7–25 business days

• A tracking number will be sent to your email once your order has been shipped.

• Tracking is available for all orders.

As VESF Club works with international suppliers and fulfillment partners, including partners based in China, orders may be shipped directly from international fulfillment facilities to the customer's delivery address.

Important Information

Delivery times are estimates only and may vary depending on your destination, customs procedures, carrier operations, weather conditions, local postal services, and other factors beyond our reasonable control.

During holiday seasons, promotional events, or periods of exceptionally high demand, processing and delivery times may be longer than usual.

Every order is shipped with tracking to provide transparency throughout the delivery process.

Please note that tracking information may take several business days to update after the shipping label or tracking number has been created, particularly while an international shipment is being transferred between logistics partners.

Orders with Multiple Items

If your order contains multiple items, they may be shipped separately from different suppliers or fulfillment centers in order to provide the most efficient delivery available.

As a result, products from the same order may arrive on different dates.

If this occurs, you will receive separate tracking numbers for each shipment when applicable.

Customs & Import Duties

For international orders, customs duties, import taxes, VAT, or other government fees may apply depending on the laws and regulations of the destination country.

Unless otherwise expressly stated during checkout, these charges are not included in the purchase price and are the responsibility of the customer.

Customs inspections and clearance procedures may also cause additional delivery delays that are outside the control of VESF Club.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

VESF Club cannot guarantee successful delivery when incorrect, incomplete, or outdated shipping information has been provided.

If you notice an error in your shipping information, please contact us as soon as possible at sac@vesfclub.com. Once an order has been processed or shipped, we may no longer be able to modify the delivery information.

Delivery Issues

If your order has not arrived within 60 business days after shipment, please contact our Customer Support team at:

sac@vesfclub.com

Please provide your order number and tracking information, if available.

Our team will investigate the shipment with the applicable supplier, fulfillment partner, or shipping carrier and assist you as quickly as possible.

Contact

For questions regarding shipping, tracking, or delivery, please contact our Customer Support team.

Website: vesfclub.com
Customer Support: sac@vesfclub.com
Response Time: 24–48 business hours.